Trust Hack Simulcast


This agreement (Agreement) is between the Virtual Pass Attendee (VPA) and the simulcast delivery partner Trust Hack (TH), whereby VPA agrees to receive on-demand recorded Access of the broadcasted event from the time of purchase by Internet HD Downlink (DOWNLINK), unless otherwise specified.

Please review all sections of the Agreement, then accept the Agreement on the checkout webpage (via checkbox and checkout button at the end of the checkout page), and execute this Agreement by paying the Virtual Pass Fee, listed on the order page. This Agreement is considered executed and active when checkbox is checked acknowledging you have read and agree with the terms, and when the payment has been received by TH.

Virtual Pass Attendee Definition

VPA referenced in this agreement constitutes any TH virtual Pass license purchased and delivered by TH. It includes any extra Passes purchased at the time of sale, by any one individual with the intent of extending their personal access, or gifting a Pass to a friend, co-worker, or team member.

Online Delivery Platform - LeaderPass

The EVENT broadcast will be available through transmission in High Definition via broadband Internet through LeaderPass, the provided technology platform. The VPA license includes access to LeaderPass for the duration specified at the time of sale. LeaderPass is the only viewing option and will require an internet link or mobile data connection, just like any website or online app. The LeaderPass platform will the only software used to deliver the simulcast program, and requires an individual access generated at the time of sale and activated with the purchasing email and user generated password. Individual access to view the TH program through LeaderPass may also be granted through an invitation link or code, provided by an existing LeaderPass user.

Group Viewing Requirements

With this Agreement, VPA is limited to one Pass, unless additional seats are selected, for additional fees, upon checkout. Group viewing is encouraged but each individual in attendance will need to have their own a VPA license, viewable only through LeaderPass.

Technology Requirements

Technology requriements to view the simulcast in full 1080 HD is to have 2Mbps of broadband internet access, the day of the program. VPA is responsible for their own internet connection, which they acknowledge and understand could affect the viewing capabilities. If VPA does not have sufficient bandwidth to watch the simulcast, it is the responsibility of the VPA to troubleshoot with their internet provider. It is not the responsibility of TH, nor LeaderPass customer support to fix the VPA internet connection. It is the sole responsibility of the VPA to remedy their bandwidth or internet connection issues.

Failure: TH nor LeaderPass nor its subsequent companies are responsible for any internet connection failure due to issues with your ISP (Internet Service Provider), any interruption(s) due to fiber cuts or any other physical damage on the "last mile" connection (the connection from the telecounications demarc to VPA’s on premise wiring), any on-site malfunctioning of equipment (including, but not limited to, routers/firewalls, cabling, computer equipment, servers, etc.), or signal interruption(s) due to acts of God, power failure or any other cause beyond reasonable control.

VPA recognizes that some territories outside of the United States carry certain bans on internet use, websites, video platforms such as Vimeo, Youtube, and others - and therefore might limit the delivery of the TH event. It is the VPA's responsibility to determine thier capabilities prior to purchasing a Pass, in order to insure their own viewing rights in case they fall within one of these unknown territories.

Intellectual Property

TH reserves all rights to, and VPA acknowledges and agrees that, all right, title and interest in and to (i) the simulcast, the broadcast of and recording of the simulcast, the simulcast name, logo, and related marks, and the simulcast program content (including but not limited to, the images, audio or video content, scripts, and other materials developed by or under license to TH used in the transmission of or to support the broadcast of the EVENT), (ii) any and all advertising, marketing, publicity and promotional materials and other materials developed and/or provided by TH in connection with the simulcast, (collectively, TH Marketing Materials), and (iii) all other advertising, marketing, publicity and promotional materials and other materials relating to or furnished in connection with the simulcast, including, without limitation, all ideas, creations, properties, and other tangible and intangible materials, and the copyright therein, shall be, become and remain the sole and exclusive property of TH or it's strategic partners.

VPA agrees not to share LeaderPass access, tape, transcribe, reproduce, resell, repurpose, or store any part of the simulcast presentation in electronic, written, audio, or video format for any other use, whether for itself or any other purpose or for any third party without the express written consent of TH. VPA hereby acknowledges that TH is offering the simulcast to VPA which has no license or ownership to the broadcast downlink or the Online App except for viewing on the day of the simulcast (or on the day of the specified access window showings of a recording of the broadcast of the simulcast, if specified in this Agreement) and will only be used as licensed and not for any commercial use.

Speakers and Broadcast

TH reserves the right to substitute speakers due to illness, force majeure events, death, or speaker cancellation or make program changes as the producer of the Event to ensure the continuity of the programming. TH and the simulcast Sponsors do not necessarily endorse the opinions or commentary expressed in the speaker's presentations. In addition, TH reserves the right, in its sole and absolute discretion, to at any time change, revise, and/or replace the simulcast schedule and format, the simulcast speakers, the simulcast name, logo and marks, the TH Marketing Materials, and other matters or materials relating to the simulcast and the marketing of the simulcast.

Furthermore, VPA may not film, videotape, photograph, or record the simulcast in any media whatsoever. In the event of any violation of this paragraph by VPA, in addition to the other remedies provided by the terms of this Agreement for breach of this Agreement, TH may refuse to provide the broadcast of the simulcast to VPA.

Indemnification

VPA shall defend, indemnify and hold TH, the simulcast sponsors, and their affiliates, and the directors, officers, employees, agents and representatives of such entities harmless from and against any and all losses, liabilities, claims, demands, causes of action, damages, fines, penalties and expenses, both direct and indirect (including without limitation reasonable legal and accounting fees and expenses) resulting from or arising out of: (1) VPA's conduct, acts or omissions, (2) any personal injury, death, property damages, or damages of any other kind associated with VPA's viewing of the broadcast of the EVENT at VPA's location; (3) the performance or non-performance of VPA's obligations hereunder, or (4) a breach by VPA of this Agreement.

Payment and License Fees

VPA agrees to pay TH a VPA Fee based on the amount of VPA seats selected by VPA upon checkout, in accordance to the pricing structure outlined on the checkout page. In order to secure and obtain the rights to the simulcast VPA License, a fee payment based on the amount of VPA seats selected by VPA is due with the execution of this Agreement.

VPA authorizes TH to charge this credit card entered on the TH owned website as noted in the Payment and License Fees section of this Agreement. VPA agrees this credit card may be debited for the full amount, at the execution of this agreement.

Cancellation and Refund Policy

Due to the nature of the content being delivered digitally, we must adhere to a strict no-refund policy. While we are always here to help in any way, we cannot offer your money back after the time of purchase. Please submit a request through our Contact form, if you feel that your order was placed in error or if their is any fraudulent activity that resulted in your card being charged.

If VPA must cancel, VPA will forfeit any VPA license fee payments paid to TH as part of this Agreement. TH will consider allowing the payment made by VPA to be used as a credit toward future programming, if VPA would like to participate in events, at a later date.

VPA understands that buy purchasing a VPA license forfeits their right to do any credit card chargebacks in relation to the TH events. VPA agrees to refrain from credit card or bank chargebacks and their refusal to do so will result in a $25 fee to cover TH merchant costs.

Notices and Contact

All notices, requests, and other communication under this Agreement must be in writing, and must be submitted by email with request of a delivery receipt to SITE as noted in the opening section of the Agreement for the Primary contact or TH as noted below. Either party may change its mailing address by notice as provided by this section.

Contact TH:

Trust Hack
31 Silver Ridge Drive
Fernie, BC V0B1M2
Canada
or through the contact form

No Professional Advice

The information contained in or made available through the Sites (including but not limited to information contained on message boards, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, therapeutic, or legal matters.

In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We and our licensors and suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through the Sites.

Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of the Sites, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.

Satisfaction Guarantee

As stated on our Site and in our marketing materials, we guarantee that VPA (Virtual Pass Attendee) will be 100% satisfied with the course should they complete the entire course. Satisfaction is defined as the VPAs belief that we have delivered on what we have promised in promoting the Course based on our Course registration site(s). If VPAs are not satisfied at the conclusion of the course after having completed the entire course and they notify us in the manner described herein, we will refund their payment. All reimbursements are at the sole discretion of the TH (Trust Hack) and all TH decisions are final and binding. Any statements of dissatisfaction or requests for refunds received more than 30 days after the original purchase will not qualify for this guarantee.

Note: A guarantee represents a promise about the quality of services delivered; if a VPA never experienced the services (i.e. completed the Course), the guarantee does not apply.

Governing Law and Jurisdiction

This Agreement is governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

This Agreement and each of the documents contemplated by or delivered under or in connection with this Agreement are governed by and are to be construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein and treated in all respects as an Ontario contract. The parties to this Agreement hereby irrevocably and unconditionally attorn to the exclusive jurisdiction of the courts of the Provence of Ontario and all courts competent to hear appeals therefrom.

This Agreement is conclusively deemed to be a contract made under the laws of the Provence of Ontario, and for all purposes is to be construed in accordance with the laws of the Province of Ontario, without regard to principles of conflicts of law.

Digital Agreement

This Agreement is executed by you the VPA on the TH website. By selecting the box on the online checkout page, and completing payment, you agree to all terms and conditions in this Agreement.